WELCOME TO ELECTROSUN SUPPORT

Electro-Sun
After-Sales Support.

Help customers get assistance with their Electro-Sun products.
From quick AI answers to professional repair — we’ve got you covered.

AI first, human always. We’re here when you need us.
Electrosun solar and energy system
Energy Today
24.8 kWh 12% vs yesterday
System OnlineAll Systems Normal
Battery SOC85% Healthy
Quick Actions Get started
in seconds
Ask AI AssistantGet instant answers Open a TicketReport an issue Track My TicketCheck status Request VisitBook a technician Bring to WarehouseDrop-off for repair Browse GuidesStep-by-step help
Support Operations
Remote First

Get help without moving your equipment. Our support team diagnoses issues remotely, guides you via AI and knowledge base, and creates a tracked ticket if needed.

Ask AI Assistant Browse Knowledge Base Open Ticket
Service Operations
Physical Repair

When hardware repair is required, we intake your product, diagnose, repair with genuine parts, test and return it. Choose a technician visit or warehouse drop-off.

Request Technician Visit Warehouse Drop-off
How Support Works

From question to resolution
in simple steps

Ask AI AssistantGet instant help
Issue Resolved?Confirm the solution
Still Need Help?Ticket created
Our Team ReviewsRemote diagnosis
ResolvedWe follow up
24/7 AI SupportInstant answers
any time, any day
Expert TechniciansCertified professionals
ready to help
Remote MonitoringWe detect issues
before they happen
Fast ResponseQuick resolution
minimizes downtime
Customer FirstYour satisfaction
is our priority